Maintenance |
FMG is an independent property maintenance company established in 2002. FMG provides a comprehensive building maintenance service to the Retail, Industrial and Commercial sectors, and has a qualified and multi-skilled taskforce able to undertake all aspects of emergency, planned and reactive maintenance on-site.
FMG has wide experience in bringing high quality, cost effective building fabric maintenance services to organizations throughout the UK.
Key features of our Call Handling Facilities: - 24/7 Manned Help Desk
- Fully automated call handling system
- All calls logged with unique job reference numbers for accurate tracking, updating and reporting
- Historical cost and maintenance reporting
- Pre-agreed schedules of rates and cost control procedures
- Job escalation procedures and key performance indicators (KPI's) as per each customer's requirements
- Full documentary backup provided as required
- Calls received by phone, fax, email or internet
Reactive Having been involved in this environment for a number of years we have recognised and addressed a number of key points that we feel are essential to the expectations and needs of our clients.
 These include:-
- Dedicated help desk and co-ordination centre
- 24 hour call out service
- Fully responsive and proactive service
- Directly employed multi skilled work force
We operate a mobile fleet of maintenance engineers, which gives us the capability to meet your most stringent of response requirements, 24 hours per day, 365 days per year.
We achieve this level of service through the employment of local labour, strategically placed, to ensure a blend of response time and necessary expertise to achieve our aim to you of a ‘first time fix’.
Planned We offer a complete Planned Building Maintenance Service to a variety of ‘Blue Chip’ client’s. Our philosophy is that
'Planned Maintenance must be tailored to the working practices and culture of the client and it’s staff, it is also delivered in a way that does not disrupt the clients business'.
You need a partner who is committed to and experienced in delivering a wide range of building maintenance solutions across fabric and electrical services, which are geared to generate efficiencies in your facilities programme.
Let us deliver reliability at every level to allow you to concentrate upon your core business functions.
If all you need is someone to lend a hand to do a small job we can help. Our handymen can help out with a number of jobs:
 General:
- Small decorating jobs
- Assembling furniture
- Putting up shelving
- Fitting locks and ironmongery
- Hanging pictures, mirrors and doors
- Mending gates and fences
- Gutter cleaning
- Regrouting
- Replacingtaps
- Resealing fixtures and fittings
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